Frequently Asked Questions.
Here are some common questions about Syntholix.
What is the turnaround time?
We ship all order within the same business day if the order is placed before 3PM eastern time. Default shipping option takes 1-5 business within Canada and 4-10 business days to the United States. International shipping takes 10-25 business days. Faster shipping options are also available at checkout.
Do you offer tracking number?
Once your order is shipped, you will automatically receive a tracking number. You will be able to track your shipment here. For international orders, default shipping option doesn’t include a tracking number. We strongly suggest you to choose the traceable option.
Where do you ship from?
All orders are shipped from Quebec province in Canada.
Do you ship worldwide?
Yes! No matter where you are from, you can order from Syntholix. We also have very affordable rates for all our international customers.